Privacy policy

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Effective Date: June 2024

At Hemusoi, your privacy is of paramount importance to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information when you use our website. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

We collect the following types of personal data to provide and improve our services:

Contact Information: such as your name, email address, phone number, and mailing address when you contact us or register for any service.
Usage Data: information automatically collected when you visit our website, including your IP address, browser type, operating system, pages visited, and time spent on the site.
Cookies and Tracking Data: data collected through cookies and similar tracking technologies to enhance your website experience.

How We Use Data

The data collected is used for the following purposes:

To provide and maintain our website: ensuring the website functions correctly and securely.
To communicate with you: responding to inquiries, sending updates, and providing customer support.
To improve our services: analyzing usage patterns and gathering feedback to enhance user experience.
Marketing and promotional purposes: only with your explicit consent, sending you relevant offers and information about our services.
To comply with legal obligations: as required by applicable laws and regulations.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device that help us recognize repeat visitors and remember your preferences.

We use the following types of cookies:

Essential Cookies: necessary for the website to function properly.
Performance Cookies: to analyze site usage and improve functionality.
Functional Cookies: to remember your preferences and customize your experience.

You can control or disable cookies through your browser settings; however, please note that disabling some cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites for your convenience, including social media platforms such as our official profile on Social/X (https://x.com/BlagoevgradMuseum).

Please be aware that we do not control these websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data:

Right to Access: you may request a copy of your personal data we hold.
Right to Rectification: you can ask us to correct inaccurate or incomplete data.
Right to Erasure: you may request deletion of your data, subject to certain legal obligations.
Right to Restrict Processing: you can request limitations on how we use your data.
Right to Object: you may object to processing for marketing purposes or where processing is based on legitimate interests.
Right to Data Portability: you may request to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below. We will respond promptly and in accordance with applicable laws.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: +359 73 885 292
Address: 1 Georgi Izmirliev Sq, Blagoevgrad 2700, Bulgaria
Social/X: https://x.com/BlagoevgradMuseum

We are committed to protecting your privacy and handling your personal information with care and transparency.